SHIPPING POLICY
SHIPPING INFORMATION
Thank you for shopping at Mod Instinct. Please see the following conditions that constitute our Shipping Policy.
Order processing time All orders are processed within 5-7 business days, if not sooner depending on stock availability. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by 1-2 days. Please allow additional days in transit for delivery. If there is a significant delay of your order, we will contact you via email.
Shipping rates & delivery estimates
We Offer Free Shipping on All US Orders- Standard Shipping
Shipping charges are calculated and displayed at checkout.
US Domestic shipping and US territories
Standard shipping: 5-7 business days
Express shipping: 3-5 business days
APO/FPO shipping: We can ship most items to APO/FPO destinations. We deliver such items to the US military post office within 10 to 14 business days.
All APO/FPO PO Box orders are sent USPS and in most cases will have a tracking number.
Shipment confirmation & order tracking You will receive a shipment confirmation email and tracking number once your order has shipped. The tracking number will be active within 24 hours.
Please note we are not responsible for shipping delays caused by courier.
Damages caused by courier We are not responsible for any items damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping:
We ship to Brazil, Canada, United Kingdom, Australia, and New Zealand. We are working on expanding to other markets as well.
International shipping: Generally, it takes 7-14 business days, and 3-5 business days for International express mail.
*The estimated delivery time for international orders depends on the shipping method and the destination country.
Please Note: The customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or brokerage/disbursement fees upon delivery.
If there are any questions or concerns about your order or a tracking number, please email us support@modinstinct.com.