Shipping Info, Cost, and Delivery Times
US SHIPPING
Standard Shipping (3-5 Business Days) FREE SHIPPINGExpress Shipping (1-2 Business Days) Order by 12pm EST
$25.99
Processing time: Orders take 1-2 business days for processing, excluding weekends and holidays.
If there is a significant delay of your order, we will contact you via email. During peak holiday seasons and specific promotional events, please anticipate an extra processing time of 2-3 days for your orders.
Shipment confirmation & order tracking: You will receive a shipment confirmation email and tracking number once your order has shipped. The tracking number will be active within 24 hours.
Please note we are not responsible for shipping delays caused by courier.
Damages caused by courier: We are not responsible for any items damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING
International shipping rates are calculated at checkout and determined by a combination of factors, including the preferred shipping timeframe, the quantity of items in your order, their weight, and the destination country.
Please Note: The customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or brokerage/disbursement fees upon delivery.
PRE-ORDER SHIPPING
Estimated shipping dates are provided on each pre-order product page. These are our best estimates based on current production schedules, but unexpected delays may occur. We'll keep you updated with any changes to estimated shipping dates via email.
Shipping Process: Once your pre-order item is ready to ship, you'll receive a shipping confirmation email with tracking information.
Shipping Rates: Standard shipping rates apply to pre-order items.
Express shipping options may be available at checkout for an additional fee.
Changes or Cancellations: You have up to 24 hours after placing your pre-order to cancel it. To do so, please reach out to our customer support team at support@modinstinct.com.
If you need to change your shipping address, please contact us as soon as possible.