Standard orders are processed within 24 hrs (Monday through Friday, not including holidays), pending credit card authorization and verification.
Orders shipped via standard domestic delivery should arrive in 3 to 5 business days.
US Standard $5.99 | Free Shipping on Orders Over $75 USD
Express Shipping (1-2 business days) $18 USD
International Shipping: We ship to International and U.S. Territory destinations (including Canada, Puerto Rico, and any destination outside the United States). Additional charges may apply. Please allow 5-7 days delivery time.
*Please note international packages are subject to duties and taxes by your local customs authorities.
International Standard $9.99 | Free Shipping on Orders Over $75 USD
Express Shipping (1-2 business days) $24 USD
Please note that it takes 24 hours after processing before tracking information appears on the carrier website.
If there are any questions or concerns about your order or a tracking number, please email us firstname.lastname@example.org.
EASY RETURNS & EXCHANGES
At Mod Instinct we stand behind every product that we offer. We have a very comprehensive return policy in place to ensure that you only receive the highest quality merchandise.
You may exchange or return new, unworn merchandise in its original condition within 15 days of receipt.
Shipping charges are non-refundable unless the reason for return is the result of our error.
If merchandise is exchanged, ground shipping will be provided at Mod Instinct's expense for the replacement merchandise to be shipped back to you.
Please carefully package your return in its original packing materials. We will email you a copy of the shipping label to print at your convenience.
Please use the label we email you to easily track your return.
Once your exchange or return has been processed and shipped, a confirmation email with tracking information will be sent to your email.
We’re sorry we are unable to cover the cost of shipping for international returns or exchanges.
Payment to cover shipping costs must be made prior to completing the return/exchange.